Cafe and Restaurant Manager - Full Time, Permanent

STAN & LESLEY PTY LTD trading as Home Plate Kitchen is a beloved Burleigh Waters cafe renowned for its exceptional coffee and generous, chef-crafted breakfast and lunch menus. Offering indoor and outdoor seating, this dog-friendly local gem provides a welcoming, family-focused atmosphere with extensive dietary options.

Join Home Plate Kitchen as our Cafe and Restaurant Manager and lead a passionate team in the heart of Burleigh Waters. You'll oversee daily operations, ensuring our welcoming, family-friendly atmosphere and high service standards are always met. From managing staff and rostering to maintaining quality across our chef-crafted menus, you’ll play a key role in creating memorable experiences for our valued customers. If you thrive in a vibrant, community-focused environment and have a love for exceptional coffee and food, we’d love to hear from you! This is a full-time, permanent position offering growth and the chance to make your mark.

• Oversee daily cafe and restaurant operations to deliver outstanding customer experiences.
• Lead and motivate front-of-house and kitchen teams to maintain a friendly, efficient environment.
• Manage staff rostering, recruitment, onboarding, and ongoing training initiatives.
• Ensure all food and beverage offerings meet Home Plate Kitchen’s high-quality standards.
• Uphold strict compliance with health, safety, and food hygiene regulations.
• Monitor inventory levels and coordinate ordering to minimise wastage and shortages.
• Develop and implement strategies to boost sales and customer satisfaction.
• Resolve customer queries and complaints promptly, ensuring positive outcomes.
• Maintain accurate financial records, manage cash flow, and oversee daily reconciliations.
• Plan and execute marketing initiatives to attract new patrons and retain regulars.
• Oversee catering orders and special event bookings as required.
• Foster a welcoming, inclusive environment for families, locals, and their furry friends.
• Collaborate with the kitchen team to introduce new menu items and seasonal specials.
• Monitor supplier relationships and negotiate contracts for best value.
• Ensure the venue’s presentation is always inviting, clean, and conducive to a relaxed dining atmosphere.

• Minimum 1 year experience managing a café or restaurant, ideally in a fast-paced, customer-focused environment
• Proven leadership skills to motivate and manage a diverse front and back of house team
• Strong understanding of food safety, hygiene standards, and compliance with relevant Australian regulations
• Ability to oversee rostering, inventory, ordering, and cost control to maximise efficiency
• Excellent interpersonal and communication skills, with a genuine passion for hospitality
• Demonstrated experience handling customer feedback and maintaining a welcoming, family-friendly atmosphere
• Sound knowledge of dietary requirements and ability to cater to diverse customer needs
• Experience with POS systems and basic financial reporting